Café Supervisor – North Shields

25 hours per week, working Monday to Friday, 9.30am - 2.30pm
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Café Supervisor – North Shields
To manage and be responsible for ensuring the effective operation of our Café, including supervising staff and volunteers, stock management, preparing high quality products and delivering outstanding customer service.

LOCATION: YMCA North Tyneside, Church Way, North Shields, NE29 0AB

JOB TYPE: Permanent

WORKING HOURS: 25 hours a week (Inc. weekends and bank holidays)

SALARY:  £10.00 per hour

 

Who are we?

YMCA North Tyneside is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 has grown to become the world’s largest and oldest youth movement.

Now, more than 175 years later, YMCA is operating in 119 countries, with 64 million people reached annually around the world. Guided by our Christian values, we believe everyone has potential, and we serve our communities so that all can hope, belong, contribute and thrive. 

 

What are we looking for?

Job Purpose:

To manage and be responsible for ensuring the effective operation of our Café, including supervising staff and volunteers, stock management, preparing high quality products and delivering outstanding customer service. 

Our Café provides daily freshly made food at an affordable price, including breakfast, lunch, cakes and barista coffee – to sit in or take away. In due course we plan to re-start our grab-and-go option for food on the go, the post holder will oversee all operations to a high standard.

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Overview of Responsibilities:
● To create a welcoming Café environment that people actively seek out, because of the quality of both the food and customer service they receive
● Team leadership responsibilities including one-on-ones, supervisions, professional development, and HR responsibilities

 

 

 

What are we looking for?

Job Purpose:

To manage and be responsible for ensuring the effective operation of our Café, including supervising staff and volunteers, stock management, preparing high quality products and delivering outstanding customer service. 

Our Café provides daily freshly made food at an affordable price, including breakfast, lunch, cakes and barista coffee – to sit in or take away. In due course we plan to re-start our grab-and-go option for food on the go, the post holder will oversee all operations to a high standard.

.

Overview of Responsibilities:
To create a welcoming Café environment that people actively seek out, because of the quality of both the food and customer service they receive
● Team leadership responsibilities including one-on-ones, supervisions, professional development, and HR responsibilities

 

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Why work for YMCA North Tyneside?

EMPLOYEE BENEFITS

Competitive Salary

Subject to age and in line with National Minimum Wage and National Living Wage

Employer Assistance Programme

Access to a confidential Employer Assistance Programme (which includes a suite of Legal and Health Information)

GP Helpline

Access to 24hr GP Helpline

Café Discount

10% Discount at YMCA Café

Nursery Discount

10% Discount on Fees at YMCA Day Nursery

Gym Membership

Free unlimited Gym membership for YMCA Gym

Staff Development

A nurturing environment where staff are encouraged to learn and grow as individuals

Making a Difference

Be a part of an established organisation that helps transform the lives of young people

Patterdale Discount

Staff discount on short breaks in the Lake District at Patterdale Hall Estate

Interested?

Apply Now

This job has been posted both internally and externally.

If you think you have what it takes to effectively support the vision, objectives and priorities of the organisation then we want to hear from you!

Please follow the link below to our online application form which will also ask for a CV to be uploaded (if you have trouble accessing the application form or require a different format, please email hr@ymcanorthtyneside.org

Please note: The health, wellbeing and safety of our colleagues and candidates during this challenging time is of paramount importance, with this in mind, we have refreshed our approach to recruitment. All interviews will be fully compliant with Government guidance relating to social distancing. Upon starting a new role with us, we will ensure you are equipped with the tools and technologies which will enable you to do your best work remotely when required. Our longer-term focus remains on a culture of flexibility and encouraging colleagues to maintain a healthy work-life balance through flexible working arrangements.