Crisis Support Worker (Housing)

Fixed-Term - 22.5 hours per week
Crisis Support Worker (Housing)
An exciting opportunity has arisen within our Housing team for a Housing Support Worker to join us on a fixed term contract for 10 months. You will be responsible for engaging with young people to move on into independent accommodation, identifying suitable accommodation and engaging with landlords and local letting agents, encouraging and supporting young people’s development of independent living skills, engagement in training, education and employment opportunities and in helping them plan for their future. As part of our housing support team, this role contributes to the heart of what we do as a charity by working together to improve and enhance our supported accommodation services.

LOCATION: YMCA North Tyneside, primarily North Shields

WORKING HOURS: 22.5 hours per week

JOB TYPE: Fixed-term for 10 months

SALARY: £9.60 per hour

QUESTIONS: ​Please email

To be successful, it is essential that you have relevant experience as well as a relevant qualification in Social Care / Working with Children and Young People or recent relevant Training and Continued Professional Development. Additionally, it is essential that you have a flexible approach to your working hours as we are a 24/7 service and therefore, working hours will sometimes include evenings, weekends and bank holidays. Ideally you will have a first aid qualification and fire training, or be willing to undertake training.

Our mission is to create a community where everyone is healthy, happy and connected. We seek to champion those that have no voice and support those that need it most. Employing over 100 members of staff across various locations, we are ambitious, vibrant and visionary.

If you have experience of support work, an understanding of safeguarding and a passion to make a real difference to the lives of others in a warm and welcoming team, we’d like to hear from you. 

About YMCA North Tyneside

Located 20 minutes by Metro from Newcastle, YMCA North Tyneside, based in North Shields, is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 and now has grown to become the world’s largest and oldest youth movement. Now more 175 years later YMCA is operating in 119 countries, with 64 million people reached annually around the world.

Employee Benefits

This position comes with excellent benefits, including 25 days annual leave per annum (plus bank holidays) pro-rata for part time employees, your birthday off, a life assurance policy 2x your annual salary, free gym membership for you and a loved one, discount at our cafe, nursery and estate and access to a free and confidential employee assistance program.

If you’re interested in this post and would like an informal chat, please contact Joanne McNally or HR at and a member of our team will be happy to arrange a time for you to discuss the role and expectations in further detail.

To Apply: Please follow the link below to our online application form which will also ask for a CV to be uploaded (if you have trouble accessing the application form or require a different format, please email

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Why work for YMCA North Tyneside?


Competitive Salary

Subject to age and in line with National Minimum Wage and National Living Wage

Employer Assistance Programme

Access to Employer Assistance Programme (suite of legal and health information)

GP Helpline

Access to 24hr GP Helpline

Café Discount

10% Discount at YMCA Café

Nursery Discount

25% Discount on Fees at YMCA Day Nursery


Free access our on-site Gym for you and a friend/family member

Staff Development

A nurturing environment where staff are encouraged to learn and grow as individuals

Making a Difference

Be a part of an established organisation that helps transform the lives of young people

Patterdale Discount

Staff discount on short breaks in the Lake District at Patterdale Hall Estate


Apply Now

If you think you have what it takes to effectively support the vision, objectives, and priorities of the organisation then we want to hear from you!