Housing Support Worker, North Shields. (BANK STAFF)

BANK STAFF - AS AND WHEN NEEDED between 8am-6pm moN-fri
Housing Support Worker, North Shields. (BANK STAFF)
This role contributes to the heart of what we do as a charity, providing supported accommodation services as well as training and education to a number of young people aged 16 - 25. This is a fantastic opportunity to become part of something bigger, encouraging young people to belong, contribute and thrive as individuals.

WORKING HOURS: The hours will be as and when needed between 8am and 6pm Monday-Friday. Bank staff will be required to work in all rooms when needed.

SALARY: Up to £9.41 per hour

QUESTIONS: ​Please email jobs@ymcanorthtyneside.org

About YMCA North Tyneside

Located 20 minutes by Metro from Newcastle, YMCA North Tyneside, based in North Shields, is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 and now has grown to become the world’s largest and oldest youth movement. Now more 175 years later YMCA is operating in 119 countries, with 64 million people reached annually around the world.

Job Purpose & Description

To work with young people in a housing support role, with a particular focus being on independent living skills. The development of the life skills will enable positive change that helps the young people in their future housing needs.

Overview of Duties / Responsibilities

  • To work under the direction of the Senior Housing Support Worker to ensure the
    smooth day to day running of the accommodation
  • To work with young people in a housing support role, focusing on teaching independent living skills to young people
  • To ensure Safeguarding is carried out effectively and efficiently, as per Safeguarding Policy and Procedure
  • To communicate effectively and professionally with young people
  •  To build and sustain strong, supportive relationships with young people
  • To enforce House Rules
  • To prepare for voids in the accommodation
  •  To empower young people to move to independent living by learning and developing good independent living skills and achieving set goals
  • To motivate and encourage young people to engage and succeed in the Training and
    Education programmers available to them
  • To work with resistance, understand young people’s personal obstacles and support young them to overcome barriers and achieve goals
  • To communicate effectively and professionally with management and external agencies such as Newcastle City Council Children’s Services, Adult Services, Housing, Youth Offending Team, Community Rehabilitation Company, Probation Services, Mental Health Services, Substance Use Services, Job Centre, CAB and other Statutory, Community and Voluntary agencies
  • Following and abiding by all policies and procedures (including Health and Safety, Fire Safety, Lone Working, Recording, Reporting of repairs, Professional Boundaries)
  • To hold keywork sessions with young people, identifying their support needs and developing support plans
  • To focus on achieving meaningful use of time through gaining employment or training or accessing education
  • To work with young people in addressing issues such as, substance misuse, debt issues, offending behaviour, anti-social behaviour
  • To work to maximize the income of the young people
  • To monitor and manage any rent or service charge collection
  • To develop effective links with appropriate organisations and agencies (both voluntary and statutory) who would help support the young person on their journey to employment, education or training

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Why work for YMCA North Tyneside?


Competitive Salary

subject to age in line with national living wage

Employer Assistance Programme

Access to Employer Assistance Programme (suite of legal and health information)

GP Helpline

Access to 24hr GP Helpline

Café Discount

20% Discount at YMCA Café

Nursery Discount

10% Discount on Fees at YMCA Day Nursery


Centrally located in the heart of North Shields

Staff Development

A nurturing environment where staff are encouraged to learn and grow as individuals

Making a Difference

Be a part of an established organisation that helps transform the lives of young people

Patterdale Discount

Staff discount on short breaks in the Lake District at Patterdale Hall Estate


Apply Now

If you think you have what it takes to effectively support the vision, objectives, and priorities of the organisation then we want to hear from you!