WORKING HOURS: The hours will be as and when needed;
Shift patterns tend to be 7.45am to 3.45pm / 12.15pm to 8.15pm / 4pm to 12am Monday to Sunday.
Bank staff may be required to lone work at times
SALARY: Up to £9.00 per hour
QUESTIONS: Please email email@example.com
About YMCA North Tyneside
Located 20 minutes by Metro from Newcastle, YMCA North Tyneside, based in North Shields, is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 and now has grown to become the world’s largest and oldest youth movement. Now more 175 years later YMCA is operating in 119 countries, with 64 million people reached annually around the world.
Job Purpose & Description
To work with young people aged 16-25 with multiple and complex needs, in a housing support role
To support and encourage young people’s development of Independent Living Skills
To support and encourage young people’s and engagement in Training, Education and Employment opportunities
To support young people to plan for their future and monitor their progress and development via effective keywork sessions and support planning
The ultimate goal being to support young people to achieve a sustainable move on to independent living.
Overview of Duties / Responsibilities
To work under the direction of the Head of Housing and Safeguarding and/or Senior Housing Support Worker to ensure the smooth day to day running of the accommodation
To work with young people, supporting their development of independent living skills such as budgeting, cooking and preparing healthy food, cleaning and tidying, living safely and hygienically, effective, respectful communication with others and being a good neighbour.
To support young people to maximise their income, pay priority bills, budget effectively and avoid debt
To work with young people in addressing issues such as substance misuse, debt, offending behaviour, anti-social behaviour
To monitor and manage any rent or service charge collection
To support and encourage young people to seek and engage in appropriate Education, Training or Employment opportunities (ETE)
To hold regular key work sessions with young people, identifying their support needs
To make dynamic risk assessments regarding safety and wellbeing
To communicate effectively using the channels set out in the office including verbal information sharing, emails, handovers and Inform
To work with other housing providers and agencies to establish a realistic move on and resettlement plan for a young person
To abide by all organisation policies and procedures and ensure Safeguarding is carried out effectively and efficiently, as per Safeguarding Policy and Procedure
To communicate effectively and professionally and build and sustain strong, supportive, professional relationships with young people
To enforce House Rules
To be open and friendly and welcoming to young people and work in a non-judgemental, anti-oppressive manner
To be comfortable and confident managing upholding house rules whilst remaining supportive, empowering and understanding of the difficulties young people can face
To be an advocate and a champion for young people.
To understand young people’s personal obstacles and support them to overcome barriers and achieve goals
To work effectively as part of a team, ensuring all outstanding tasks are completed, such as void management, referral interviews and information gathering, facilitating move-ins and move-outs
To be a confident user of IT and able to effectively communicate via emails, access and share information via an online system and record and report in Inform
To follow guidance and instruction from colleagues and management
To communicate effectively and professionally with management and external agencies and stakeholders such as Local Authorities, Children’s Services, Adult Services, Housing Teams, Youth Offending Team, Community Rehabilitation Company, Probation Services, Mental Health Services, Substance Use Services, Job Centre, CAB and other Statutory, Community and Voluntary agencies
To develop effective links with appropriate organisations and agencies (both voluntary and statutory) who would help support the young person on their journey to employment, education or training
To develop effective links with the young person’s family or significant other people to enable family outreach and liaison work
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Why work for YMCA North Tyneside?
EMPLOYEE BENEFITS FOR OUR BANK STAFF
subject to age in line with national living wage
Employer Assistance Programme
Access to Employer Assistance Programme (suite of legal and health information)
Access to 24hr GP Helpline
20% Discount at YMCA Café
10% Discount on Fees at YMCA Day Nursery
Centrally located in the heart of North Shields
A nurturing environment where staff are encouraged to learn and grow as individuals
Making a Difference
Be a part of an established organisation that helps transform the lives of young people
Staff discount on short breaks in the Lake District at Patterdale Hall Estate
If you think you have what it takes to effectively support the vision, objectives, and priorities of the organisation then we want to hear from you!