Deputy Gym Manager (12 month contract)

Do you have a passion for health and fitness? Can you inspire others and lead by example? Do you have a passion for delivering fantastic customer service? If so, we have a brilliant opportunity to join our team and would love to hear from you. 

YMCA North Tyneside is looking for a self-motivated, passionate and experienced Deputy Gym Manager to join our team in North Shields. As Deputy Gym Manager, you will support the smooth running of the gym, providing a safe and enjoyable health and wellbeing environment at all times. 

The successful candidate will have the ability to deliver innovative and effective fitness programmes and services. Along with effective leadership skills and a strong ability to inspire and motivate others whilst working in line with our values, goals and strategic objectives. 

The main duties will include:

• Provide management support, supervision and be responsible for rotas
• Under the direction of the Gym manager ensure recruitment, induction, training and supervision is carried out effectively
• Contribute to and deliver the Gym Trading Plan
• Ensure highest standards of customer service are delivered at all times
• Maintain a high presence on the gym floor, interacting with and assisting staff and members with their needs
• Assist in and/or conduct member tours and inductions as required
• Administer, record and update training programmes as appropriate
• Actively support and communicate social and educational programmes to members
• Communicate and participate in fundraising and promotional events
• Be fully conversant with current trends and keep abreast of new initiatives and developments within the fitness, health and wellbeing sector
• Resolve any complaints effectively and in a timely manner
• Deliver high quality gym/group exercise sessions
• Clean and maintain equipment throughout the gym/studio
• Attend training and development programmes

The above list is not exhaustive and further detail can be found on the Deputy Gym Manager Job Description and Person Specification*. 

*Please refer to our website or contact us for further information.

Employee Benefits:

This position comes with excellent benefits, including 25 days holiday per year plus Bank Holidays (pro rata for part time employees), your Birthday off, Life Assurance, Training and Development opportunities, 2 Volunteer days per year, Employee Assistance programme, Cafe/Nursery/Estate discount, and free use of the YMCA Gym for you and a loved one.

If you are interested in this post and would like an informal chat, please contact reception on 0191 257 5434 and our customer service team will be able to arrange a convenient time for you to discuss the role further with Sarah Blakey, Gym Manager. 

To Apply:

Please apply to this role via Indeed by submitting your CV and a Cover Letter detailing why you think you would be suitable for this role. You may also apply directly via our website:

www.ymcanorthtyneside.org/work-for-us-

YMCA North Tyneside is committed to eliminating discrimination and encouraging diversity amongst the workforce, we aim to be an equal opportunities employer and seek to create an inspiring and inclusive place to work. We welcome applications from all sections of the community and value inclusion and diversity, which we demonstrate through our activities, policies and working practices. 

All applicants will be subject to satisfactory reference checks and an Enhanced DBS check. 

Closing date for this role is Friday 22nd August 2025. Applications received after this time will not be considered.