Volunteer Coordinator

Hours per week: 37.5 hours

Rate of Pay/Salary: £13 – £14 per hour (depending on experience)

Type of Contract: Permanent

Location: YMCA North Tyneside (covering North Tyneside, South Tyneside, and Teesdale)

Make a Difference Every Day

YMCA North Tyneside is a dynamic Voluntary Sector Organisation committed to youth and community programs across North Tyneside, South Tyneside, and Teesdale. Part of the global YMCA movement founded in London in 1844, we are proud to be the world’s largest and oldest youth movement.

Operating in 119 countries and positively impacting 64 million people annually, YMCA continues its legacy of empowering individuals and communities. Guided by Christian values, we believe in the potential of everyone and strive to foster hope, belonging, contribution, and thriving communities.

About the Role 

As Volunteer Coordinator, no two weeks will look the same. You’ll play a central role in recruiting, supporting and developing volunteers across our services – from community events and youth programmes to corporate volunteering days and student placements.  

You’ll be the first point of contact for volunteers, ensuring they feel welcomed, supported, and recognised for their contribution. This role is a mix of hands-on delivery, people engagement, and strategic coordination. It’s ideal for someone who thrives on variety, enjoys building relationships, and is passionate about creating meaningful volunteer experiences that benefit individuals and their wider community.

Who are we looking for:

Essential Skills & Experience: 

• Experience in volunteer coordination, recruitment or training
• Experience working with vulnerable people or in sensitive environments
• Experience delivering projects, working collaboratively, and engaging with communities
• Strong IT and admin skills 
• Understanding of formal and informal volunteering structures 
• Knowledge of safeguarding legislation

Personal Qualities:

• Excellent communication and relationship-building skills 
• Ability to prioritise and manage multiple tasks 
• Initiative and problem-solving mindset
• Empathy, positivity, and the ability to motivate others
• Passion for volunteering and community development 
• A full, clean driving licence 

Why Join Us?

You’ll be part of a supportive, forward-thinking team committed to creating inclusive, thriving communities. YMCA North Tyneside offers a flexible, values-driven working environment where your ideas are welcomed and your work will make a real difference.

Benefits

• Real Living Wage employer commitment 
• 25 days annual leave + bank holidays
• An extra day off to enjoy your birthday
• Free YMCA gym membership
• Discount at our cafe and nursery 
• Access to a 24/7 GP helpline & Employee Assistance Programme (EAP)
• And more!

How to Apply

Apply online using the following link: http://bit.ly/YMCAonlineapp 

Closing date: Apply online by 23rd May

Interviews: Please apply ASAP without delay if you’re interested as we will be interviewing as we go

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. 

We strive to create a safe and supportive environment where everyone feels protected from harm. We have robust procedures in place to prevent and address any concerns about abuse or neglect. All staff and volunteers have a responsibility to report any concerns about the safety or welfare of children, young people, or vulnerable adults. We have clear reporting procedures and we will take all concerns seriously. 

As part of our commitment to safer recruitment, all roles that involve working with children, young people or vulnerable adults will require a Disclosure and Barring Service (DBS) check at the appropriate level including checks against the relevant Barred Lists. We are committed to thorough background checks to help ensure that those whom we employ are suitable to work with these groups.

Equal Opportunities 

YMCA North Tyneside is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  Flexible work is supported, and applications from people with disabilities are encouraged. We strive to create local employment opportunities for all

Recruitment of Ex-Offenders

We believe in providing equal opportunities for all qualified individuals, regardless of their background. We recognise that people can change and we are committed to giving individuals with criminal records a fair chance to demonstrate their skills and abilities. 

We assess each applicant based on their qualifications, experience, and suitability for the role, taking into account the nature of the offense, the time elapsed since the conviction, and any evidence of rehabilitation. 

We are dedicated to creating a workplace that fosters inclusion and supports the successful reintegration of individuals into the workforce. We comply with all relevant legislation and guidelines regarding the employment of ex-offenders and we are committed to maintaining a safe and respectful work environment for all employee